Terms of Sale

Last updated: 13 July 2026

These Terms of Sale apply when you purchase a paperback or digital edition of How to Get a County Court Judgment: A Practical Guide for UK Businesses through www.howtogetaccj.com.

Please read these terms before placing an order.

1. Who we are

The book and this website are operated by:

Sinclair Goldberg Price Limited
Office 19, Egerton House, 2 Tower Road, Birkenhead, CH41 1FN
Email: hello@howtogetaccj.com

Sinclair Goldberg Price Limited is registered in England and Wales under company number 3981560.

2. About the book

How to Get a County Court Judgment: A Practical Guide for UK Businesses is available as:

a printed paperback; and
a digital downloadable edition.

The book provides general, practical information about the County Court process in England and Wales. It does not constitute legal advice. Please also read our separate Legal Disclaimer.

3. Placing an order

The information displayed on the website is an invitation to place an order. Your order is an offer to purchase the selected product.

After placing an order, you should receive an email acknowledging your purchase. A contract is formed when we accept your order and send confirmation or make the digital product available to you.

We may decline or cancel an order where:

payment has not been authorised;
the product is unavailable;
an incorrect price or description has been displayed;
we reasonably suspect fraud or misuse; or
we cannot fulfil the order for another legitimate reason.

If payment has already been taken for an order that we cannot fulfil, we will provide a refund.

4. Prices and payment

Prices are displayed in pounds sterling and include any applicable taxes unless stated otherwise.

The total amount payable, including any applicable delivery charge, will be shown before you complete your purchase.

Payments may be processed through Stripe, Payhip or another payment provider identified during checkout.

We do not normally receive or retain your complete payment-card details.

5. Paperback orders

Availability

Paperback orders are subject to availability. If the book is temporarily unavailable after you order, we will contact you and offer either:

an estimated revised delivery date; or
a refund.

Delivery

Paperback books will be delivered to the address provided during checkout.

Any delivery estimate is an estimate rather than a guaranteed delivery date unless we expressly agree otherwise.

Unless a different period is agreed with you, we will normally deliver the paperback without undue delay and within 30 days after accepting your order.

Please ensure that the delivery address is complete and accurate. We are not responsible for delays or failed delivery caused by incorrect information supplied by the customer.

Risk and ownership

Responsibility for the paperback passes to you when it is delivered to you, or to a person identified by you to receive it.

Ownership passes to you once we have received payment in full.

6. Cancelling a paperback order

Where you purchase the paperback online as a consumer, you normally have the right to cancel the order without giving a reason.

The cancellation period ends 14 days after the day on which you, or a person nominated by you, receives the book.

To cancel, contact us at hello@howtogetaccj.com and clearly state that you wish to cancel the order. Please include your name, order number and delivery address.

You may use the following wording:

I hereby cancel my order for the paperback edition of How to Get a County Court Judgment.
Name:
Order number:
Address:
Date:

You do not have to use this precise wording, provided your decision to cancel is clear.

7. Returning a cancelled paperback order

After notifying us that you wish to cancel, you must return the paperback within 14 days.

We will provide the appropriate return address when acknowledging your cancellation.

Unless the paperback is faulty, damaged, incorrect or not as described, you are responsible for the direct cost of returning it.

You should package the book securely and retain evidence of posting until the return has been completed.

You may handle the book only as much as reasonably necessary to establish its nature and condition. We may reduce the refund to reflect any loss in value caused by unnecessary handling or damage while the book was in your possession.

8. Refunds for cancelled paperback orders

Where you exercise a valid cancellation right, we will refund:

the price paid for the paperback; and
the cost of standard delivery originally charged, where applicable.

If you selected a more expensive delivery option, we are not required to refund the additional amount above the standard delivery cost.

We may withhold the refund until:

we receive the returned book; or
you provide evidence that it has been returned,

whichever happens first.

Refunds will be made without undue delay and normally within 14 days of receiving the returned book or evidence of return.

The refund will ordinarily be made using the same payment method used for the purchase unless otherwise agreed.

9. Faulty, damaged or incorrect paperback books

The paperback must be as described, of satisfactory quality and fit for its normal purpose.

Please contact us promptly if the book:

arrives damaged;
has a printing or binding fault;
is not the product ordered; or
is materially different from its description.

Please provide your order details and, where reasonably possible, a photograph showing the problem.

Depending on the circumstances and your legal rights, we may offer a replacement, price reduction or refund.

Nothing in these terms limits your statutory rights.

10. Digital edition

The digital edition is supplied electronically, normally as a downloadable file.

You are responsible for ensuring that your device and software can open the file format described on the product page.

Download access may be provided through Payhip or another digital-delivery provider.

You should download and securely save the file within any download period or permitted number of attempts stated during purchase.

11. Digital downloads and cancellation rights

Consumers normally have a 14-day cancellation period for digital-content contracts. However, you may choose to receive the digital edition immediately rather than waiting for that period to expire.

Before immediate access or downloading begins, you must expressly:

request or agree that supply of the digital content may begin immediately; and
acknowledge that you will lose your right to cancel once downloading or access begins.

Once the download or immediate access has begun following that agreement and acknowledgement, you will not have a right to cancel merely because you have changed your mind.

If immediate supply has not begun, or the required agreement and acknowledgement were not obtained, your statutory cancellation rights may still apply.

12. Problems with the digital edition

The digital edition must be as described, of satisfactory quality and fit for its normal purpose.

Please contact us if:

the download link does not work;
the supplied file is corrupt;
you receive the wrong product; or
the digital edition is materially different from its description.

We will normally first attempt to provide a working replacement file or restore access.

Where the problem cannot be resolved within a reasonable time and without significant inconvenience, you may be entitled to an appropriate price reduction or refund.

Nothing in these terms limits your statutory rights relating to digital content.

13. Permitted use of the digital edition

Purchase of the digital edition gives you a personal, non-exclusive and non-transferable licence to download and use one copy for your own personal or internal business reference.

You must not, without our prior written permission:

sell, resell or redistribute the digital edition;
upload it to a shared public drive, website or file-sharing service;
forward or provide copies to other individuals or businesses;
reproduce substantial parts of it;
alter it and present it as your own work; or
use it to create a competing publication or commercial product.

A business wishing to provide copies to several members of staff should contact us about obtaining the appropriate number of copies or licences.

14. Purchases made at an event or in person

The automatic 14-day cancellation right described above generally applies to distance purchases made online, by telephone or by mail. It does not ordinarily apply simply because a customer changes their mind about a paperback purchased in person at an exhibition, fair or other event.

This does not affect your rights where a product is faulty, damaged, incorrect or not as described.

A digital edition bought at an event but supplied through an online download process may be subject to the digital-content provisions explained above.

15. Business customers

Some purchasers will buy the book wholly or mainly for business purposes.

Nothing in these terms excludes rights that cannot lawfully be excluded.

Where a purchaser is acting in the course of business rather than as a consumer, statutory consumer cancellation rights may not apply. Any voluntary cancellation or return will be considered at our discretion unless the product is faulty, incorrect or not as described.

16. The information provided in the book

The law, court procedures, fees, forms and official guidance can change.

Although reasonable care has been taken in preparing the book, it is intended as general practical information rather than advice tailored to a particular claim or circumstance.

You remain responsible for checking current court rules, forms, fees and official guidance, and for deciding whether independent legal advice is required.

Further information appears in our Legal Disclaimer.

17. Events outside our reasonable control

We are not responsible for delay or failure caused by circumstances outside our reasonable control, such as postal disruption, failures affecting hosting or payment providers, telecommunications problems, natural events or governmental action.

Where such an event affects an order, we will take reasonable steps to minimise the effect and keep you informed where appropriate.

This section does not affect rights that cannot lawfully be excluded.

18. Our responsibility for the product and your order

Nothing in these terms excludes or limits any responsibility that cannot lawfully be excluded, including responsibility for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Our responsibility under these Terms of Sale relates only to the supply of the paperback or digital edition and the administration of your order.

We are not responsible for decisions, actions, omissions, claims, costs or losses arising from a purchaser’s use of, or reliance upon, the general information contained in the book or on the website. The book is not legal advice and is not a substitute for advice based on the facts of a particular case.

We are not responsible for losses that:

were not caused by our breach of these Terms of Sale;
were not reasonably foreseeable when the contract was formed;
result from inaccurate or incomplete information supplied by the purchaser;
result from the purchaser failing to check current court rules, procedures, forms, fees or official guidance; or
arise from the acts or omissions of courts, defendants, legal representatives, enforcement providers or other third parties.

Nothing in this clause affects a purchaser’s statutory rights where the paperback or digital edition is faulty, not as described or has not been supplied.

19. Complaints and customer service

Please contact us if you have a question or complaint concerning an order:

Email: hello@howtogetaccj.com

Please include your name, order number and a clear description of the issue.

We will aim to investigate and respond within a reasonable period.

20. Changes to these terms

We may update these Terms of Sale when our products, sales arrangements or the law change.

The terms applying to an order will be those displayed when that order was placed.

21. Governing law

These terms are governed by the law of England and Wales.

If you are a consumer residing elsewhere in the United Kingdom, you may also benefit from mandatory protections available under the law applicable where you live.

Nothing in this section prevents a consumer from bringing proceedings in a court available to them under applicable consumer law.