Privacy Policy

Privacy Policy

Last updated: 13 July 2026

This privacy policy explains how personal information is collected, used and protected when you visit www.howtogetaccj.com, contact us or purchase a copy of How to Get a County Court Judgment: A Practical Guide for UK Businesses.

1. Who we are

This website and the book are operated by:

Sinclair Goldberg Price Limited
Office 19, Egerton House, 2 Tower Road, Birkenhead, CH41 1FN
Email: hello@howtogetaccj.com

Sinclair Goldberg Price Limited is the data controller responsible for the personal information described in this policy.

2. Information we may collect

Depending on how you use the website, we may collect:

  • your name;
  • your email address;
  • your billing and delivery address;
  • your telephone number, where provided;
  • information concerning your order or purchase;
  • messages and information you provide when contacting us;
  • payment and transaction information;
  • your IP address, browser type, device information and basic website-usage information;
  • your cookie preferences; and
  • records of our communications with you.

We ask that you do not submit confidential case information, sensitive personal information or details about a debtor through the general website contact form.

3. How we collect your information

We may collect personal information when you:

  • purchase a paperback or digital edition of the book;
  • complete a contact form;
  • contact us by email or telephone;
  • download material from the website;
  • interact with the website; or
  • accept or manage cookies.

Some technical information may be collected automatically by the website, its hosting provider and the services used to operate it.

4. How we use your information

We may use personal information to:

  • process and administer orders;
  • take payment and provide purchase confirmations;
  • deliver paperback books or provide access to digital content;
  • respond to questions and enquiries;
  • provide customer service;
  • deal with cancellations, returns, refunds or complaints;
  • maintain accounting, tax and transaction records;
  • protect the security and proper operation of the website;
  • prevent fraud or misuse;
  • comply with legal and regulatory obligations; and
  • understand and improve how the website is used.

We will not sell your personal information.

We will not add you to a marketing mailing list simply because you have purchased the book or contacted us. Where we offer optional marketing communications, these will be sent only where permitted by law, and you may unsubscribe at any time.

5. Our lawful bases for using personal information

Under UK data-protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, we may rely on:

Contract

We use information where it is necessary to process an order, take payment, deliver a product, provide digital content or deal with a request connected with a purchase.

Legal obligation

We may retain and use information where necessary to comply with tax, accounting, consumer-protection and other legal requirements.

Legitimate interests

We may use information where reasonably necessary to operate and protect the website, respond to enquiries, maintain appropriate business records, prevent fraud and improve our services, provided that these interests are not overridden by your rights.

Consent

Where consent is required, such as for certain non-essential cookies or optional electronic marketing, you may withdraw your consent at any time.

6. Payments and purchases

Payments are processed through third-party payment providers, including Stripe.

Digital products may be purchased and delivered through Payhip.

These providers process certain information required to complete the transaction, such as your name, email address, billing information and payment details. They process information in accordance with their own privacy policies and security arrangements.

We do not normally receive or store your complete debit or credit card number.

7. Who we may share your information with

We may share relevant information with trusted service providers where this is necessary to operate the website or fulfil an order. These may include:

  • payment-processing providers;
  • digital-product sales and delivery platforms;
  • website hosting and technical-support providers;
  • email and communications providers;
  • delivery companies or postal services;
  • professional advisers, including accountants or legal advisers; and
  • public authorities, regulators or law-enforcement bodies where disclosure is legally required.

We only share the information reasonably necessary for the relevant purpose.

Our suppliers act under their own legal obligations or under contractual arrangements requiring them to protect personal information appropriately.

8. International transfers

Some of the service providers used to operate the website, process payments or deliver digital products may store or process information outside the United Kingdom.

Where personal information is transferred internationally, we expect appropriate safeguards recognised by UK data-protection law to be used.

9. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting, tax or reporting requirements.

As a general guide:

  • order, payment and accounting records may be retained for up to seven years;
  • enquiry and customer-service correspondence will normally be retained for up to six years where it relates to a purchase, complaint or potential legal issue;
  • general enquiries that do not lead to a purchase or continuing matter may be deleted sooner;
  • cookie-consent records are retained for as long as reasonably necessary to record and respect your preferences; and
  • technical security records may be retained for a limited period for fraud prevention, troubleshooting and website security.

Information may be retained for longer where required by law or where necessary to establish, exercise or defend legal claims.

10. Cookies

Cookies are small files placed on your computer, telephone or other device when you visit a website.

The website may use:

Strictly necessary cookies

These are required for essential functions such as website security, payment processing, remembering cookie preferences and completing a purchase.

Functional cookies

These may remember choices you make and help provide additional website features.

Analytics cookies

These help us understand how visitors use the website, such as which pages are visited and whether technical errors occur.

Third-party cookies

Third-party services used by the website, including payment, video, embedded-content or analytics providers, may place their own cookies where applicable.

Where consent is legally required, non-essential cookies should not be activated unless you choose to accept them. You should be able to reject or manage non-essential cookies through the website’s cookie banner or settings.

Further information about the particular cookies used by the website can be found in our Cookie Policy.

11. Embedded content and links

The website may contain links to, or content embedded from, third-party websites.

When you visit or interact with third-party content, that provider may collect information about your visit and may use cookies or similar technologies. The provider’s own privacy policy will apply.

We are not responsible for the privacy practices or content of external websites.

12. Website security

We use reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.

13. Your data-protection rights

Depending on the circumstances, you may have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete personal information;
  • ask us to restrict how information is used;
  • object to certain uses of your information;
  • receive certain information in a portable format;
  • withdraw consent where processing is based on consent; and
  • complain about how your information has been handled.

These rights are subject to certain legal limitations and exemptions.

To exercise a right, contact us using the details in section 1. We may need to confirm your identity before responding.

14. Complaints

Please contact us first if you have concerns about how your personal information has been handled so that we have an opportunity to address them.

You also have the right to complain to the UK Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

15. Changes to this policy

We may update this privacy policy when the website, our services or the law changes.

The latest version will be published on this page, and the date at the top will show when it was last updated.